Premium delivery is complimentary to every Van Cleef & Arpels online order and depending on the final order destination this may include expedited delivery.
Returns and exchanges are offered for online orders within 30 days from the delivery date. Personal pickup at home is available, in addition to returns in one of the Maison's eligible boutiques.
We invite you to call our personal advisors to coordinate these services.
Please note that customized, engraved, or damaged creations are not eligible for return. Following the receipt of your return, the Maison conducts a quality check. You will receive follow-up information throughout this process and can expect to receive your funds within 14 days.