In order to optimize your experience, the Maison will be upgrading its online boutique and services.

 

Our online boutique and phone sales service availability will be adjusted as below:

 

Boutique pick up:

The Maison's boutique pick-up feature will be unavailable from October 16th to November 4th.

 

Services & personalization:

Orders cannot be personalized (adjustement or engraving) between October 19th and November 3rd. We invite you to personalize your creation before Oct 18th. All later requests will be processed starting from November 3rd.

 

Bank transfers:

Bank transfers will be temporarily unavailable. We invite you to place you order before October 18th or after November 3rd if you would like to use a bank transfer.

 

Return & exchanges: 

If you would like to return or exchange a creation you purchased, we invite you to do so before October 29th. All later requests will be processed starting from November 3rd. Kindly note, if you would like to return your creation in boutique, the request will be processed starting from November 4th.

 

Shopping services:

Our online boutique will be closed from October 30th and reopened on November 3rd. Phone sales will be reopened on November 2nd.

 

We invite you to contact our personal advisors at  800-891-2064 Monday to Sunday from 10am to 7pm for any questions you may have.

 

Thank you for your understanding and for visiting us.